Frequently Asked Questions
In this section of the website you will find frequently asked questions about particular issues or situations that affect children and young people and their parents. It is hoped that the answers to these questions will offer people useful information and advice, including links to other websites where appropriate.
Abuse, Violence and Protection:
- I think my friend is selling herself for sex. How can I tell if this is right?
- How can I help my friend who is worried about the fighting and arguing at home?
- I am worried about the safety of a child I know, what can I do?
- What damage can shaking a baby cause?
- Why do bullies do it?
- What does it feel like to be bullied?
- I think my child is bullying other children, what can I do?
- I’m being bullied what can I do?
- What is bullying?
- What do I do if I think a child may be at risk of neglect or abuse?
- What is child abuse?
- How do I know that my child will be safe ?
- Is my home safe enough for my child?
- I am worried that my child is being bullied, how can I tell?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Are the records of people with a learning disability confidential?
- What problems can people with a learning disability have with their diet?
- What is the Disabled facilities Grant?
- Who does Domestic Violence happen to?
- What is Domestic Violence or Abuse?
- I am being racial abused? What can I do?
- What is racism?
- Why are people racist?
- Why do young people harm themselves?
- How can I get a tax credit decision changed?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Do Children grow out of ADHD?
- Are the records of people with a learning disability confidential?
- What problems can people with a learning disability have with their diet?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- What is the Disabled facilities Grant?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Can children get arthritis?
- Have you any positive ideas to help other young people?
- Does your home need warming up? Do you suffer from a disability or long term illness made worse by living in a cold house?Do you need help or guidance with your utility bills?
- Are you interested in setting up new activities for young people?
- How can I get a tax credit decision changed?
- Who is a lead professional?
- What is the Common Assessment Framework?
- How will the Common Assessment Framework (CAF) help my family?
- Are you involved with sports, need new equipment or need funds to support you or your team?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Do Children grow out of ADHD?
- Are the records of people with a learning disability confidential?
- Where can I get support if I don't know why my child needs help?
- What is Disability Living Allowance (DLA)?
- What problems can people with a learning disability have with their diet?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What is the Disabled facilities Grant?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Who can get Disability Living Allowance?
- Can children get arthritis?
- I am eligible for the Health in Pregnancy grant?
- Where did NHS LifeCheck come from?
- How does NHS LifeCheck help to reduce health inequalities?
- When will NHS LifeCheck be available?
- How does the NHS LifeCheck work?
- Where can people access NHS LifeCheck?
- Where can I get more information about NHS LifeCheck?
- I wish I knew where I could breastfeed my baby when I'm out and about?
- What is NHS LifeCheck?
- Where can I get help and advice about teenage pregnancy?
- Do you need funds to help support you in your chosen courses in and out of college?
- Does your home need warming up? Do you suffer from a disability or long term illness made worse by living in a cold house?Do you need help or guidance with your utility bills?
- What Maternity Leave will I get?
- What are my Paternity Leave Rights?
- How can I find out about Child Benefit?
- Am I entitled to a Maternity Grant?
- How can I get a tax credit decision changed?
- What are Healthy Start Vouchers?
- What is a Child Trust Fund?
- Where can I open a Child Trust Fund Account?
- Is my child eligible for child trust fund?
- I am a single parent who is looking to return to work, is there any financial support I can claim for help with childcare costs?
- How can I get Direct Payments
- Am I entitled to any benefits now that I am pregnant?
- Whilst doing an Apprenticeship or Entry to Employment will I be paid?
- I am on benefits and am struggling to afford new furniture - who can help?
- How do I know that my child will be safe ?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Are the records of people with a learning disability confidential?
- What problems can people with a learning disability have with their diet?
- How can I use my direct payments?
- What is the Disabled facilities Grant?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- I'm claiming benefits but would like to get a job. Will my benefits be affected if I start work?
- I am eligible for the Health in Pregnancy grant?
- Where can I find out more about funding for Further Education or training?
- Do I qualify for Income support?
- Can I get help with childcare costs?
- Can I claim for Child Tax Credit?
- Can I claim Working Tax Credit?
- What are tax credits?
- What is work based learning (WBL)?
- What is Entry to Employment (e2e)?
- What is an apprenticeship?
- What is an asylum seeker?
- What is a refugee?
- Why do refugees flee their homes?
- Who provides counselling for Asylum Seekers and Refugees?
- Who provides help for refugees?
- What is an illegal immigrant?
- Who provides help for refugees?
- How do I know that my child will be safe ?
- I need to find childcare in Redcar & Cleveland, but I'm not sure what kind of provision is available or what type of childcare would be best for my family?
- I an interested in becoming a Childminder, what do I need to do?
- Who can I leave my child with when I need a babysitter?
- What is the difference between a parent & toddler group and a pre-school playgroup?
- What kind of care do day nurseries provide?
- How many children can a day nursery look after at any one time?
- How do I find out about Ofsted inspection results for the childcare in which I am interested?
- I’m looking for a Childminder – how can I be sure of good quality care?
- How many children can a Childminder look after at any one time?
- I am a single parent who is looking to return to work, is there any financial support I can claim for help with childcare costs?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- When choosing childcare, how do I make the right choice?
- I am a parent with a young disabled child, what childcare and support is available?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Are the records of people with a learning disability confidential?
- What problems can people with a learning disability have with their diet?
- How can I use my direct payments?
- What is the Disabled facilities Grant?
- Can I get help with childcare costs?
- Can I claim Working Tax Credit?
- Are you interested in setting up new activities for young people?
- Are you involved with sports, need new equipment or need funds to support you or your team?
- My Daughter wants to start Brownies, how can I find out where the local Brownies are?
- I’m on the school holidays and I’m not sure what to do?
- How do I know that my child will be safe ?
- I’m bored on an evening, what can I do?
- Where is my nearest Youth Centre?
- I want to join a football club but I can only go on a Wednesday and Thursday?
- What is a college open day?
- Can I have a say in how things are run at the college?
- Am I able to get extra support with my learning if I go to college?
- How do I know that my child will be safe ?
- What qualifications do I need to study at an Further Education College?
- I’m confused about the different courses and qualifications at college, how can I find out more?
- How can I get a tax credit decision changed?
- How do I know that my child will be safe ?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- My dad died recently and we all miss him and talk about that - but sometimes I also feel angry with him for leaving us. Is it OK to feel like that?
- Can I get help and support with bereavement?
- What is bereavement?
- What is counselling?
- Where do I go to find a counsellor for my child?
- How do I know that my child will be safe ?
- Do children and young people get depressed?
- How can we get help for children and young people who are depressed?
- What is Postnatal Depression?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Do Children grow out of ADHD?
- Are the records of people with a learning disability confidential?
- What problems can people with a learning disability have with their diet?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- What is the Disabled facilities Grant?
- Can children get arthritis?
- How can play therapy help my child?
- What is Play therapy?
- What is the Antisocial Behaviour campaign (ABC)?
- I have been the victim of crime. Where can I get help to get over it?
- My dad is in prison – is there information to help me understand about this?
- My dad is in prison – can children visit?
- How do I know that my child will be safe ?
- What is the Final Warning scheme?
- What powers will the Police Community Support Officers have?
- What will Police Community Support Officers do?
- What is a Police Community Support Officer?
- I have to be a witness in court and am worried about this. Can I be helped?
- I have mortgage arrears. What should I do?
- I have a county court judgment against me over an unpaid credit card debt and the card issuer has threatened me with bailiffs. What can I do?
- My debts are getting out of control and I can’t possibly pay them all. What can I do?
- I live in Redcar and Cleveland - where can I get advice about being in debt?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- How can I use my direct payments?
- What are direct payments?
- Is there a telephone helpline where can I get advice about being in debt?
- I am going to live on my own for the first time and am worried about how to manage my budget. What can I do to prevent getting into debt?
- How can I get a tax credit decision changed?
- I care for my disabled child. Is there support available for me as a carer?
- Who is a lead professional?
- What is the Common Assessment Framework?
- How will the Common Assessment Framework (CAF) help my family?
- When does advocacy help?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- What is advocacy?
- I am a parent with a young disabled child, what childcare and support is available?
- What is the disability Register?
- I am disabled and find it difficult to use public transport. Is there help available with this?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Do Children grow out of ADHD?
- Are the records of people with a learning disability confidential?
- Where can I get support if I don't know why my child needs help?
- What is Disability Living Allowance (DLA)?
- What problems can people with a learning disability have with their diet?
- I have found out my child is disabled, how am I going to cope?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What is the Disabled facilities Grant?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Who can get Disability Living Allowance?
- Can children get arthritis?
- I have a disability and I'm having difficulty finding work. Where can I get some help?
- What is a special educational need?
- Who can you talk to about your child’s education where you feel he or she may need help?
- I am disabled and would like to continue my education, but not at school. Are there places for my particular needs?
- What is a drug?
- I think my daughter is using drugs, what are the signs?
- What is the difference between drug use and drug misuse?
- How do I know that my child will be safe ?
- I am worried about my teenager drinking, what can I do?
- What is a faith group?
- What is a place of worship?
- How many types and sorts of religions are there?
- How do I know that my child will be safe ?
- I am worried about the safety of a child I know, what can I do?
- What is adoption?
- I have been adopted/my child has been adopted/we have adopted a child. Where can we find independent advice, information, counselling and support?
- How do I become a Foster Carer?
- How can I get a tax credit decision changed?
- Who can I leave my child with when I need a babysitter?
- Who is a lead professional?
- What is the Common Assessment Framework?
- How will the Common Assessment Framework (CAF) help my family?
- At what age can a child be left alone?
- How can I get Direct Payments
- I think my daughter is using drugs, what are the signs?
- I am worried about my teenager, he/she has dropped all old friends and is now hanging out with older crowd, he/she is buying clothes, games and stuff and won't tell me where he/she is getting money from.
- My child has been skipping school, how do I know he/she is at school?
- How do I know that my child will be safe ?
- How can we get help for children and young people who are depressed?
- I am a parent with a young disabled child, what childcare and support is available?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Autism?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Do Children grow out of ADHD?
- Are the records of people with a learning disability confidential?
- Where can I get support if I don't know why my child needs help?
- What problems can people with a learning disability have with their diet?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What is the Disabled facilities Grant?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Can children get arthritis?
- I am eligible for the Health in Pregnancy grant?
- How can I get my teenager to talk to me more?
- Why shouldn't I smack my child?
- I am worried I can't cope and will be a bad parent?
- Where can I get help towards the cost of home safety equipment for my young children?
- My child is a fussy eater and it is difficult to get him/her to eat, what can I do?
- How can I deal with my child's temper tantrums?
- My parents are splitting and I think it’s my fault?
- Where did NHS LifeCheck come from?
- How does NHS LifeCheck help to reduce health inequalities?
- According to the Doctor my child needs to lose weight. How can I stop my child gaining weight? I am worried he/she is becoming obese and unhealthy.
- When will NHS LifeCheck be available?
- How does the NHS LifeCheck work?
- Where can people access NHS LifeCheck?
- Where can I get more information about NHS LifeCheck?
- I wish I knew where I could breastfeed my baby when I'm out and about?
- I am concerned about my childs eyesight that he/she may have a squint, what should I do?
- What is NHS LifeCheck?
- How can unmarried fathers get legal responsibility?
- I’m a father do I have parental responsibility for my child?
- What is Parental Responsibility?
- My child has started biting, how do I stop this?
- When should I potty train my child?
- My child is not sleeping through the night, what can I do?
- I’m having trouble coping with my 5 year old son’s behaviour, I feel I’m a bad parent.
- Where can I get advice on being a Parent?
- How can I prepare my child for school?
- I am worried about my teenager drinking, what can I do?
- My child keeps bedwetting, how can I stop this?
- When should I start weaning my baby onto foods?
- My baby constantly cries, what can I do?
- How can play help my child?
- How can play therapy help my child?
- What is Play therapy?
- Where can I get help and advice about teenage pregnancy?
- Why should I talk to my son/daughter about sex?
- Can I get a job while still at school?
- Where can I start to look for work?
- How do I know that my child will be safe ?
- What is the National Minimum Wage?
- How old do I have to be to get a part-time job?
- I'm claiming benefits but would like to get a job. Will my benefits be affected if I start work?
- I have a disability and I'm having difficulty finding work. Where can I get some help?
- Where can I find out more about funding for Further Education or training?
- What are Healthy Start Vouchers?
- How do I know that my child will be safe ?
- My child has a learning disability and is being bullied, where can I get advice on how to deal with this?
- What is Aspergers Syndrome?
- What is cerebral palsy?
- Are the records of people with a learning disability confidential?
- Where can I get support if I don't know why my child needs help?
- What problems can people with a learning disability have with their diet?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What is the Disabled facilities Grant?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Where is my nearest hospital?
- How can play help my child?
- How can I get a tax credit decision changed?
- What temperature is a 'fever' in children?
- What can I do if my child is overweight?
- My child is going into hospital. Can I stay there?
- How can I reduce the risk of cot death?
- How can I get Direct Payments
- When are vaccinations given?
- Can I give aspirin to my 12 year old child?
- Does my child have the right to refuse medical treatment?
- How do I know that my child will be safe ?
- How can I find an NHS dentist?
- What is Autism?
- Do Children grow out of ADHD?
- Where can I get support if I don't know why my child needs help?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Can children get arthritis?
- How do I register with a GP?
- Why is it dangerous to my health if I have an Eating Disorder?
- What are Eating Disorders?
- I am eligible for the Health in Pregnancy grant?
- Where can I get help towards the cost of home safety equipment for my young children?
- My child is a fussy eater and it is difficult to get him/her to eat, what can I do?
- Where did NHS LifeCheck come from?
- How does NHS LifeCheck help to reduce health inequalities?
- What is thrush?
- According to the Doctor my child needs to lose weight. How can I stop my child gaining weight? I am worried he/she is becoming obese and unhealthy.
- When will NHS LifeCheck be available?
- How can I see my Doctor without my parents knowing?
- What is asthma and what are its symptoms?
- How does the NHS LifeCheck work?
- Where can people access NHS LifeCheck?
- Where can I get more information about NHS LifeCheck?
- My child suffers with eczema, what is the best treatment?
- Where is my nearest hospital?
- I wish I knew where I could breastfeed my baby when I'm out and about?
- I am concerned about my childs eyesight that he/she may have a squint, what should I do?
- What is NHS LifeCheck?
- Where can I get help and advice about teenage pregnancy?
- How can I get a tax credit decision changed?
- Who is a lead professional?
- What is the Common Assessment Framework?
- How will the Common Assessment Framework (CAF) help my family?
- How can I get Direct Payments
- How do I know that my child will be safe ?
- What is Autism?
- Do Children grow out of ADHD?
- Where can I get support if I don't know why my child needs help?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Can children get arthritis?
- Where can I get help towards the cost of home safety equipment for my young children?
- Where did NHS LifeCheck come from?
- How does NHS LifeCheck help to reduce health inequalities?
- When will NHS LifeCheck be available?
- How does the NHS LifeCheck work?
- Where can people access NHS LifeCheck?
- Where can I get more information about NHS LifeCheck?
- What is NHS LifeCheck?
- My baby cries all the time, what can I do?
- How do I register a birth, marriage or death?
- Where can I get help and advice about teenage pregnancy?
- Where can I get Home Fire Safety advice?
- How do I know that my child will be safe ?
- If I get evicted because of rent arrears, it will stop me getting a loan or credit?
- Can I get evicted if I have kids?
- If I am homeless, am I entitled to benefits?
- I was told I have made myself intentionally homeless, what does this mean?
- I am homeless or in danger of becoming homeless, where can I get help?
- The housing office said I am a priority need, what does this mean?
- Once I have left my tenancy, do I still have to pay my rent arrears?
- Where can I get advice about renting my own home?
- Who will sort out my housing benefit?
- Where can I get Home Fire Safety advice?
- I want to join a football club but I can only go on a Wednesday and Thursday?
- How can I get a tax credit decision changed?
- Do I have to pay for school trips?
- What provision is available for preschool children with complex needs and how do I access these services?
- How can I get Direct Payments
- My child has been skipping school, how do I know he/she is at school?
- How do I know that my child will be safe ?
- What is EOTAS?
- What is Autism?
- Do Children grow out of ADHD?
- Where can I get support if I don't know why my child needs help?
- How can I use my direct payments?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Does it matter whether you get a diagnosis of disability for your child or not?
- What are direct payments?
- Why Is It So Hard to Get a Diagnosis for Disabilities?
- Can children get arthritis?
- What is the Education Welfare Service?
- My child has been threatened with exclusion from his school. What is exclusion and what are my rights as a parent?
- What is the Behaviour for Learning Support Service?
- The school wants to refer my child to the Learning Support team, how can they help/
- Can I be fined for taking my child on holiday during term time?
- What provision is there for children with special educational needs?
- Whilst doing an Apprenticeship or Entry to Employment will I be paid?
- What is a college open day?
- Who provides help for refugees?
- How do I know that my child will be safe ?
- Do Children grow out of ADHD?
- What is Attention Deficit Hyperactivity Disorder - ADHD?
- Can children get arthritis?
- Where did NHS LifeCheck come from?
- How does NHS LifeCheck help to reduce health inequalities?
- When will NHS LifeCheck be available?
- How does the NHS LifeCheck work?
- Where can people access NHS LifeCheck?
- Where can I get more information about NHS LifeCheck?
- What is NHS LifeCheck?
- What is work based learning (WBL)?
- What is Entry to Employment (e2e)?
- What is an apprenticeship?
- What is training in the workplace?
- My Daughter wants to start Brownies, how can I find out where the local Brownies are?
- I’m on the school holidays and I’m not sure what to do?